The reels won't load
Try a hard refresh (Ctrl + F5 on Windows, Cmd + Shift + R on Mac). If that doesn't help, switch to the latest Chrome, Edge, Firefox or Safari and disable any aggressive ad-blockers for this domain.
We're happy to help
A few common questions, troubleshooting tips and a friendly contact form when those aren't quite enough.
Common questions
Quick fixes
Sound isn't playing
Most modern browsers mute auto-playing sound until you interact with the page. Tap once inside the game; the audio should follow.
How do I clear my session?
Open your browser's site settings for this site and clear the local storage. The age gate will appear again the next time you visit.
Will my coins reset?
The in-game coin total is part of the session and lives in your browser. Clearing storage or switching devices will start a fresh balance — these coins have no real-world value.
Can I play on a phone?
The game is best on a desktop, laptop or larger tablet, but most modern phones will run it in landscape. We continue to tune mobile.
Something looks broken
Drop us a short note via the contact page with your browser and what you saw. We read everything.
Looking for support?
Real-life help
If you or someone close to you is struggling with real-money gambling — anywhere, not only on free-play sites — please visit our responsible play page for a list of free Australian-based services.